FarmChief
Privacy Policy
At Farmchief Machinery we are committed to protecting your privacy.
Overview
We collect personal information to help us provide you with great service and support. This includes things like your name, contact details, and any info you give us through forms or enquiries.
We only collect what we need, keep it safe, and use it for the reason it was collected — like responding to your request, helping with purchases, or sending updates if you’ve asked for them.
You can ask us for a copy of your personal info or request a correction at any time.
We also collect technical info (like your IP address and browser type) to help improve our website. We use cookies for things like remembering your preferences and understanding how people use our site.
If you have any questions, or think your data has been mishandled, just get in touch:
FarmChief Privacy Officer
📧 [email protected]
📞 0800 327 624
Full Privacy Policy
- Purpose of This Policy
This policy outlines how FarmChief Machinery Ltd collects, stores, uses, and protects your personal information, in accordance with the Privacy Act 2020 and the Information Privacy Principles (IPPs).
- What We Collect
We may collect the following types of personal information:
- Your name and contact details
- Business or property information (e.g. for demonstrations or product delivery)
- Information you provide in forms, emails, or phone calls
- Technical information from your device (e.g. IP address, browser, operating system)
- Any other information you choose to share with us
We collect this information when:
- You fill out a contact, quote, service, or job application form
- You call, email, or message us
- You visit our website or sign up for updates
- How We Use It
We collect and use your personal information to:
- Respond to your enquiries
- Provide machinery, service, or support
- Process job applications
- Send you optional newsletters or promotions (you can opt out anytime)
- Improve our website and customer experience
We only use your information for the reason it was collected or as required by law.
- Website Analytics & Cookies
When you visit our website, we collect:
- Basic usage data (e.g. which pages you view, how long you stay)
- Browser and device type
- Your IP address
We use cookies and tracking tools like Google Analytics to:
- Improve website performance
- Remember your preferences
- Understand how visitors use our site
You can control or block cookies through your browser settings.
- Storage & Security
Your personal information is stored securely and classified as In Confidence. We take reasonable steps to protect it from loss, misuse, or unauthorised access. This includes:
- Encryption in transit and at rest
- Access restrictions
- Secure hosting providers
- Disclosure
We may share your information with trusted third-party service providers (e.g. IT support or email platforms) to help us deliver services, but only where necessary and under contract.
We do not sell or rent your personal information to third parties.
- Access & Correction
You have the right to:
- Request a copy of any personal information we hold about you
- Ask us to correct it if you think it’s wrong
To make a request, contact the Privacy Officer (details below).
- Breach Notification
If there is a privacy breach that could cause serious harm, we will:
- Notify the Office of the Privacy Commissioner
- Contact affected individuals as required under the Privacy Act 2020
- Contact Us
FarmChief Privacy Officer
📧 [email protected]
📞 0800 327 624
✉️ PO Box 16074, Hornby, Christchurch 8441, New Zealand